Contact Us

Feline Maison | www.felinemaison.com | support@felinemaison.com

We're Here to Help

At Feline Maison, we believe that exceptional customer care is just as important as the products we offer. Whether you have a question about an order, a product, or simply want to know more about us, our team is ready to help.

Get in Touch

The easiest and fastest way to reach us is by email. We personally read and respond to every message.

Email: support@felinemaison.com Response time: Within 24-48 hours, Monday to Friday

We aim to respond to all enquiries as quickly as possible. If you contact us over the weekend or on a UK public holiday, we will get back to you on the next working day.

What Can We Help You With?

Topic

What to include in your message

Order status

Your order number and email address

Returns & refunds

Order number + reason for return + photos if applicable

Product questions

Product name and your specific question

Delivery issues

Order number + tracking number if available

General enquiry

Any question, we're happy to help

Our Business Details

For all official and legal correspondence:

Feline Maison (trading name of PRZ Capital LLC) 704 Wallace St, Suite 611 Clovis, NM 88101 United States of America

Feline Maison is a trading name of PRZ Capital LLC, a limited liability company incorporated in the State of Wyoming, USA (Filed: 30 March 2026, Wyoming Secretary of State, ID: 2026-001935181).

Helpful Links

Before getting in touch, you may find the answer you need in one of our dedicated pages:

  • Frequently Asked Questions, Quick answers to our most common questions

  • Return & Refund Policy, Everything you need to know about returns

  • Shipping Policy, Delivery timeframes, options and tracking

  • Privacy Policy, How we handle your personal data

Our Commitment to You

We take every enquiry seriously. Here is what you can expect when you contact Feline Maison:

  • A personal, human response, not an automated reply

  • A response within 24-48 hours, Monday to Friday

  • A fair and transparent resolution to any issue

  • No unnecessary back-and-forth, we aim to resolve your query in one response